Posted At : July 30, 2010 6:45 PM | Posted By : Marita Greenidge
Related Categories:
Social Entrepreneurship
By Kathy-Ann Fletcher
I sit here reflecting on the recent G8 and G20 conferences and it hits me, rules and regulations are not going to solve the problems that led to the global economic downturn. The solution stands not in regulating the superficial arms of the problem but affecting change at the root of the issue.
The solution? Social Entrepreneurship
The blame is being placed firmly on the shoulders of corporate greed and its exploitative nature that harms employees, customers and global economies. The solution for this practice is social entrepreneurship which encourages companies to consider more than the bottom line when designing organisational policies and objectives.
How would social entrepreneurship be the solution?
Reorganise priorities
Many companies place their priorities on increasing profits and shareholder returns. Adding social entrepreneurship principles would cause the companies to put the provision of the solution to market and society’s problems above the yearly increase of profits.
Change insular approach
The pressure to increase profits year-on-year causes companies to be removed from their employees, the very same customers they aim to serve, and their community. In times of trouble and decline, they consider not the community they serve, the employees who have been loyal in service to them, nor the economy. Instead, they think only of themselves and how to retain their profit increase objective. Social entrepreneurship encourages a community approach and more inclusive and inventive means of solving organisational and social problems.
Modify corporate structure
The top heavy corporate structure is also a serious hindrance to companies truly serving their communities. With every member of this structure looking to get a piece of the pie, the concern for the other stakeholders in the company (employees, customers, community) to be disadvantaged in times when the fortunes of the company are not as bright as before. Simplifying the structure will enable all stakeholders from executive to society to benefit even in leaner times.
Focus on sustainability
The traditional practice of commerce did not explicitly encourage sustainable practices. Therefore, companies mistreated employees, sources and even the environment which is a major reason some firms go into decline after a period of prosperity. Encouraging sustainable practices will develop wise use of scarce resources, ethical treatment of valuable employees and the respectful use of our fragile environment.
These practices would thereby ensure a better future for all stakeholders including the company and the community. The company will see profits and the community will see sustained improvement in standard of living from a through collaborative effort with the private sector and the society.
Posted At : July 22, 2010 6:42 PM | Posted By : Marita Greenidge
Related Categories:
Social Media
By Corey Graham 2.0
Last week, we took a look at five ways to jazz up your social media profile. Here, we offer five more suggestions.
1) Add like-minded people - Network
In building up your profile and fan base it’s important to go out there and network with the people you want to attract. You might need to be the one to introduce yourself to them even that means you are the one to invite them to your page on Facebook or follow them on Twitter. You can join groups in your industry and choose a few people periodically to reach out to and find out more about them.
2) Applications
It’s worth taking a look though the application galleries of linkedinand facebook for useful applications. Some of the cool ones out there include myblogs, myflickr on facebook and google presentations and my travel on linkedin.
3) Easy to remember custom URL
I suggest creating a URL that is easy to remember. If you wish to add your profiles to your business cards, develop a unique URL that can fit on business cards or email signatures. This URL also helps persons find you easily.
4) Share good content & keep fresh
Seek to share good videos and articles that are relevant to the people you want to attract to your profile. Share a mixture of new developments and older acomplishments as both help to build a connection with followers. Great, engaging and consistent content keeps you on everyone’s mind.
5) Participate in Group discussion and activities
‘The internet doesn't require your permission, just your participation’, Stephen Pierce
Your profile is the thing that identifies you, and allows you to interact and share with people around the world. It’s important to remember that you are a part of what is happening on these networks ... if you want to be. Don't allow yourself to become a spectator and just watch what is happening. You should aim to participate. You can interact with others as I started in tip #5, by adding comments on your friends pictures and statuses etc. You can take this one step further and you might want to lead a movement online or lead a petition.
Posted At : July 20, 2010 11:54 PM | Posted By : Marita Greenidge
Related Categories:
Versatility,Marketing
By Kathy-Ann Fletcher
Recent communications in the media showed me that several financial companies have developed products for the fifty-plus market. I find this quite interesting, as in the past in seemed that most companies, including said financial firms, have shied away from this market for one reason or another.
What’s stopping us from pursuing this group?
We are hesitant to approach the so-called senior market because we may not understand the dynamics of the market. We are somewhat unsure of how commercially viable this market is and therefore resist it to pursue “surer” markets.
However, considering that many of this age group have paid of their mortgages and car loans and may not have the awesome overheads that some younger persons carry, this target has on average more dispensable income than previously thought.
We are also guilty of being unable to communicate with them. We figure that they may not be where our current trend of new media communication takes our promotion efforts via the internet. This is in itself not true. However, I would suggest that the same way you research the lifestyles of other targets and communicate based on the where they gain their information, follow this method with this segment.
Why pursue this market?
This commercially viable target has needs and wants just the same as any other segment of the market and it is up to the enterprising business person to create the means of fulfilling these demands.
I observe that there are potentially strong relationships to be built with this valuable segment of the market as well. Their expectations are higher from the products and services they use; however, if you can meet or exceed these you can generate a more loyal customer than a younger one who may prove to be fickle.
How-to pursue this market?
I would advise against lumping all seniors into one segment and treating them as a homogeneous group.
They are individuals and despite the being in the same age-bracket, have different needs, lifestyles and financial and societal positions.
Therefore, I believe the best way to pursue this potentially lucrative market is to put out of your head whatever you previously thought and approach them with the same methodology as you would another market. That is, you provide a product/service that meets their external and internal needs, e.g. Financial independence and housing; and communicate with them where they are whether it is through their organisations, TV, radio and yes the Internet.
I hope that we see that this is segment has great potential just as any other in our market and are enterprising enough to resist the urge of ageism and stereotyping to provide relevant and useful products and services to this valuable segment of our market.
Posted At : July 16, 2010 12:10 AM | Posted By : Marita Greenidge
Related Categories:
Social Media
By Corey Graham 2.0
Are you tired of your Facebook profile, unsure of how to make your Twitter page more attractive and would like to make your LinkedIn page work for you more? As a social marketing entrepreneur, I offer the following suggestions to jazz up your social media profiles.
1) Provide full descriptions of your company
While we know what descriptions can do for us, we do not take the time to fill out the information adequately. You may not want to provide your phone number, but don’t leave your bio empty or short on useful information about your company.
One key point in filling out your information is to use some of the words that people might be searching for. If you work with a popular company, keep the popular name everyone knows in your descriptions rather than the corporate name which might not be well known. E.g. Blackberry vs RIM.
Twitter does not give you alot of space to write a very descriptive biography, however, you can communicate some of this info via your image as done by PixLD.
2) The role of Status updates & Tweets
Your status messages and tweets are great tools for attracting persons with similar interests as well as customers and business associates. By sharing your thoughts and actions you are building a relationship with your followers which enhances their buy-into your product or service.
Twitter enables the use of the # sign before the use of keywords in your status message, allowing people of similar interests to find you through Twitter searches. For example, if you are commenting from the perspective of a marketing consultant on a finance issue, #marketing and #finance is helps searchers of these topics find you.
3) Import Your Blogs
Automation is a beautiful thing. It lightens our load and frees us up to do other things. I would always advise persons to import their blogs into their Facebook, Twitter and linkedIn streams. It’s automatic marketing for your blog. It takes your blog goes to where the people already are.
4) Become Your Own Paparazzi
Adding pictures of the seminars and presentations and other events in the life of your company is a great way to jazz up your page. As the saying goes ‘a picture is worth 1,000 words’.
5) Interact With Others
Take time to talk with others, comment on their status messages, photos, links, make recommendations etc. Make sure your comments are thoughtful and are relevant to the discussion. Your comments can be some of your best advertising. Insightful comments can push people to add you as a friend.
Posted At : July 13, 2010 10:50 PM | Posted By : Marita Greenidge
Related Categories:
Mistakes,Inspiration
By Kathy-Ann Fletcher
If Location, location, Location is the real estate agents’ mantra, then perseverance, perseverance, perseverance should be the entrepreneur’s refrain. While location means everything in the sale of a property, perseverance is instrumental in the success of a business.
It is easy to give up at the first hurdle – throw our hands up at the first mistake and say ‘oh well it’s not meant to be’. However, if we look back at some of the most successful people, their achievements are their persistence in the face of mistakes. Instead they will try again in a different way.
It’s not as easy as it sounds to persevere when you make what may seem a crippling mistake but I provide a few tips to inspire you to persist in the face of disappointment.
1.Retain your enthusiasm – If you lose your enthusiasm for what you are doing, it’s easy to get disheartened and walk away from your dream. Enthusiasm is the drive you need to keep you on the path to your accomplishments.
2.Trust your instincts – Your ideas are your gateway to achieving success. When you have found that one that makes you happy trust your instincts and keep going as long as it takes to be successful.
3.Master your craft – Mistakes are easy to make when you are new to a particular field, so minimise these risks and recover from these blunders, take steps to become more knowledgeable about your area.
4.Be dedicated – Staying dedicated is hard but the rewards pay off tremendously. Jane Austen made the biggest mistake – a bad first impression – however, she persevered to become a revered author.
5.Take it step-by-step – Henry Ford made a lot of mistakes but learnt from them and in sharing the secret to his success explained that perseverance consists of approaching your business one small job at a time. That is the source of many of our mistakes we try to break off more than we can chew and often become overwhelmed. In that case the answer is not to give up but to resize your operations so that you are taking your steps in an order that you are able to handle.
I end by saying on the road to success remember these three words: Perseverance, perseverance, perseverance.
Posted At : July 9, 2010 8:11 PM | Posted By : Marita Greenidge
Related Categories:
Marketing
By Kathy-Ann Fletcher
The emergence of digital technologies such as the computer, iPhone, iPad and the Blackberry together with the Internet has seen traditional avenues for advertising such as TV, radio and the print media lose a great amount of appeal. Add social networking sites such as Twitter, Facebook and YouTube and we are able to see that we have witnessed what is possibly the greatest transformation in media use ever over the past decade.
This change has implications for the communications model that companies have used to reach the market for decades. Instead of general impersonal one way advertisements based on a hit or miss model, new media allows companies to have more targeted two-way conversations with their consumers.
Balance Approaches
While many may use the benefits of new media to turn our backs forever on what now seems like the derelict traditional channels, I would not be in a rush to completely remove traditional tools from my marketing budget. As with anything in this life, the answer to this new marketing question is balance.
What do I mean when I say balance? I simply mean you should combine both approaches when designing your communications to maximise the broadcasting benefits of traditional media with the cost-effectiveness and conversion rate of new media marketing.
How do I do that?
I saw that question coming. My answer is to integrate and build relationships with your traditional and social media. Integrate your new media and traditional media channels so that they draw attention to each other and to your brand message. For Instance, if you have a newsletter, don’t drop it for a Facebook page. Instead put teasers of your message on Facebook that can draw your target back to your Newsletter which supports your brand image.
My second suggestion: Build a relationship with your subscribers on Facebook and other social media platforms. This relationship can be used to strengthen your presentations in traditional media. For instance, if your product or service requires a lot of event marketing for example at trade shows and TV events interviews etc, before hand ask your subscribers about what they want answered or shown during your time with the show.
Incorporate their responses in your presentation and be sure to make mention of your subscribers on Twitter, Facebook etc. Following the suggestions of the portion of your market that you actively interact with in social media will help you develop the content that reaches your target within the traditional media channels.
Posted At : July 1, 2010 11:15 PM | Posted By : Marita Greenidge
Related Categories:
Social Media
By Corey Graham 2.0
Before you get started in Social Media marketing, there are a few things that you need to appreciate.
Social Media marketing is essentially word of mouth marketing. It’s largely about persons spreading the word about your company and its products and services to others in your market. We all would have experienced this in some form or fashion. We might have a friend who raves so much about a particular product or service that it encourages us to purchase that product or service. Social media magnifies this by giving persons to the tools and the platform to spread the good word of their favourite company to a larger audience. Instead of telling one they can tell many via status updates, blog posts etc. Social media marketing is therefore designed to make it easy for people to share the good word about your company.
Socially media marketing is all about empowering your customers. It’s your job to create an environment where your most passionate customers can be more involved and feel a part of your company. In fact, social media marketing makes them an essential part of your company's PR and marketing strategy by becoming the vehicle for your messages and offering feedback on things that affect the company. A powerful advantage of social media is that allows you to tell your stories the way you want to tell it. Additionally, it allows you to speak directly to these people who want to share the word on your company. Social media affords you a greater level control over what you put out there in the public domain. You have no real restrictions on the length of video, audio or articles that your fans can share with others. I also must say that the main challenge with social media is that it needs to be managed on a consistent basis to be effective. It will need to become an integral part of your organisation.
Now that we have established what social media marketing is about, how do we get started in building our social media presence? Start by familiarising yourself with the various social media platforms available, then approach their use as your own media channel. Use that media channel to tell your stories so that your fan base can share them via the social media platforms.
First determine the stories that fan base would want to hear and develop a schedule to publish these stories via the social media platforms. You may need to invest in the tools e.g. camera that would help you to tell your stories in an appropriate quality.
In telling these stories there are a few things to remember. You need to be authentic in what you publish, and focus on building a relationship with these persons who are in interested your business. You want to earn their trust and encourage them to be more loyal to you as you readily share the new developments in your business with them. Try to focus on being yourself and connecting with those persons who are interested in your brand. You want to empower them remember?
Finally, make sure to use the social networks that your fans spend their time on that is appropriate to your product or service. In deciding on the mix of social networks you want to use, it’s also important to also pay attention to how much effort it will take you to keep these social networks updated and to engage your customer appropriately. It makes no sense to have these networks and not have a way to keep them updated.
Posted At : June 24, 2010 12:22 AM | Posted By : Marita Greenidge
Related Categories:
Opportunity
By Corey Graham 2.0
I believe in order to take advantage of a business opportunity you will need to figure out exactly what is a business opportunity.
A business opportunity consists of four integrated elements all of which are to be present within the same timeframe (window of opportunity) and most often within the same domain or geographical location, before it can be claimed as a business opportunity. These four elements are:
1. A need
2. The means to fulfil the need
3. A method to apply the means to fulfil the need and;
4. A method to benefit
With anyone of the elements missing, a business opportunity may be developed, by finding the missing element. More unique combinations of elements will lead to more distinctive business opportunities. The more control an institution (or individual) has over the elements, the better they are positioned to exploit the opportunity and become a niche market leader.
Now that we have a better picture of what a great business opportunity looks like, we can start to take advantage of it. One key thing to recognise is that timing is important to any great business opportunity. You have to be on time to make the most of the business opportunity. The reality is that you will have to take a leap of faith in preparing for the kinds of business opportunities you want. Preparation is a massive part of taking advantage of a business opportunity. Ideally, you would want to be in a position that when a great business opportunity comes your way, you can effortlessly step up to the plate and accept it and do all that is necessary to make it a reality. You don't have to do a lot of thinking or research on the opportunity because you have already done all the leg work in assessing and preparing opportunity. Being prepared allows you to also identify the opportunity because many times, opportunities don't knock on your door, they wait for you see them and to come and get them.
A key part of taking advantage of a business opportunity is in creating strategic plans which will help you to move yourself to take care of the some of the opportunities that will be created as your business, market or industry evolves.
Realistically though you will not be always ready or prepared for every great business opportunity, so what do you do when you are not quite prepared and you might really need to take advantage of them.
To keep this post applicable to the range of business opportunities out there I would break down taking advantage of a Business Opportunity into 2 broad steps:
Clearly Identifying The Opportunity
Seizing The Opportunity
Identifying the Opportunity
It’s important to be able to identify business opportunities clearly. You will have to check that you have the four elements present for the opportunity to be viable. Just because you can see how it will be a great fit for the organization doesn't mean it’s a great opportunity. If you are not able to access the funding for the initial investment to make the opportunity a successful one, then it’s not a great business opportunity. You don't have the four elements present in that "opportunity". In identifying a great business opportunity you have also got to go beyond the surface to clearly identify it. I was listening to Jack Welch's presentation at the UWI School of Business, where he was making the point that he has seen several seemingly "natural" corporate mergers around the world, often fail because the culture of the two organizations were not compatible. It might sound obvious right? It is important to get a clear picture of the impact of this new opportunity on your resources and also to understand those factors that it are not dependant on you.
Here are a few questions to ask when sizing up a deal
Is it a "win-win" deal?
Are all the critical persons involved benefiting from it?
Is there anyone losing from the deal? Who are they are why?
How long will this opportunity last?
Is it in an emerging market ?
When must you decide on it?
Does this opportunity align to philosophy?
Is this something that you can commit to and do the extra homework needed to make it successful?
How does it impact the people around you?
What happens if it falls through?
Seizing the opportunity
Once you have decided on the opportunity, you will now have to actually seize the opportunity and here is where your salesman and negotiating skills come into play. I included this section to remind you that after you might have seen an opportunity. It is still important to convey these ideas to the others who will have to be involved. It might take the form of a meeting, or a proposal or a business plan. It’s important that you take time to communicate with the different players to be involved in the opportunity. You will have to cast vision and get persons to buy into your vision. In this process it’s also important to listen as the persons involved share new perspectives on how to maximize the opportunity even further.
There are several reasons people become entrepreneurs. Some people are somewhat forced into it due to the loss of a job and the inability to get a new one. Others are graduates who cannot gain employment in their chosen field while yet more people are fulfilling the family legacy of entrepreneurship. For some visionary people with strong ideas, goals and visions, their ambitions could never be achieved working to the tune of someone else’s music.
Whatever your reason for becoming an entrepreneur there are certain steps that everyone takes in the initial stages toward achieving the goal of self-employment. This process may seem daunting but here we seek to take some of the fear factor of entrepreneurship away.
1. Determine the viability of the market
Before you open your own business, you need to determine the feasibility of your product/service offering and whether there is a need for the offer in the market. This is done through market research.
Market research can be done while you are working for your previous employer. You can grow you contact base within a particular industry; you can begin to informally understand all the forces at play within a particular industry and a particular market. A person with this experience is then able to see openings and special opportunities locally, regionally and internationally for their product/service.
This may also be done through conversations, formally and informally, with associates to help refine the idea before introducing it to the market. There are several ways that this can happen but ultimately entrepreneurs sell a solution to a particular problem, so anyone who has a viable solution to a particular problem, under the right circumstances, they can become a really successful entrepreneur.
2. The Next Step – Network?
Personally in my own experience one of the most critical components is simply the power of your network. You need to determine who you need within your network to help make your dreams reality. Don’t be afraid to approach these persons, as it may surprise you how accepting and inspiring they may be as you set up your business. Many times the persons who are already established in business are perfectly willing to work with someone new, who might have a different approach. There a lots of tips and tricks as to how to network effectively but I would say the simplest advice I ever heard, is bring real value to the table to the person you are approaching.
Here are just a few of the key things that can really help get you started.
3. Clients / customers –
As one speaker at a business seminar I attended, said - "Customers are good for business", and another said "Cash is good for business". It’s very simple but powerful advice. Sometimes we spend so much time on all the other things like logo design and finding a perfect name for a product, rather than taking care of your customers and generating cash. Basically this is what business is all about! It would be pretty smart of you to start investing time, energy and money into researching and understanding your customers / potential customers. As you develop your idea, it’s important to have a clear a picture of who is willing to put money in your hands to access your product / service and why.
4. Joint Ventures –
As a new entrepreneur, going into a joint venture with a larger and more established brand is a brilliant way to get started. It's a good way of getting hands on experience in a particular industry and build up your network. You can do all this at very minimal costs to you. Additional benefits of joint ventures include the pooling of resources between entities which can make both organizations more productive. It can also allow each organization to be more focused on particular area of their business which can ultimately lead to more success. Joint ventures also expose you to unconscious competencies of some organizations. Unconscious competencies are the idea that a business/person might not be aware of the things that make them great. It is something that they are "unconscious" of. If this is the case, a joint venture might allow you to uncover some of these unconscious competencies in yourself which will help you to become a better entrepreneur.
5. Planning / Strategy –
I once heard a thought that said something to the effect that the act of planning is more important than having a plan. I believe it’s most important to have solutions or at least to have deeply considered the possible solutions to some tough situations. As you can imagine, it’s easier to approach a problem that you have "seen before" than it is to approach a completely new and unexpected problem. You should always keep yourself in a position that you can navigate the tricky waters back to shore. This is an ongoing process. Someone who is simply sticking to the plan, when unexpected challenges arise, they will be totally caught off guard and we both know in this dynamic world that we live in change is the only constant. It is important to be able to respond to the changes in your market or operating environment. One of my influences on strategy is Sun Tzu "Art of War" Chp 3 (on Strategy) and vs 6. It shows that the skilful planner is able to get to their result without taking the long and less productive route. In order to do this you must keep in the act of planning to some degree.
What's on paper doesn't always work in practice - this is to be the opening my conclusion. There are many moving parts in business and we know some of them well because they end up in the media on a regular basis - marketing, finance, funding, strategic planning, negotiation. It’s important to realize that with so many components to a business needing to work together for the business success, it’s most important to be practical. Dreaming and aspiring to your vision are the fuel that will take you on your journey down the entrepreneurial path. There is nothing else that will provide such high quality energy for your entrepreneurial journey, however being practical is what will actually move you forward from point A to point B rather than just turning wheels in the sand.
Posted At : June 16, 2010 5:34 PM | Posted By : Marita Greenidge
Related Categories:
Social Entrepreneurship
By Kathy-Ann Fletcher
Do you know someone who is courageous and innovative, who inspires action in their communities to tackle issues that threaten to cause the decline of his or her society? Does he or she make use of a market model from the business world to motivate change to society’s most inequitable systems? That person is a change agent, a catalyst, a social entrepreneur who is a mobilizer of human and other resources to solve social problems.
The traits of a social entrepreneur
Social entrepreneurs are visionary and creative and have a tremendous heart for their societies. They often see themselves not as passive members of society but believe that we all play apart in the course of our society.
They are proactive. Therefore, instead of waiting for government or an established organisation to take the lead in setting the course of action to deal with the issue, social entrepreneurs create the conditions for the change they want to see in their societies.
The need for social entrepreneurs
The culture of the region has been generally to wait on the government to engender the change that we all want to see. More recently organisations that are socially focused are being formed within the Caribbean as we realise that Government alone is not able to create solutions and implement plans to deal with society’s concerns.
Social entrepreneurs are needed because they create plans at a time when society urgently requires a solution. They are the agents for the desperately needed change in society.
Because it is not generated by government initiatives which have the potential to beauracratic, social enterprises tend to be more responsive to changes in conditions and unlike non-profit organisations which depends on generous benefactors can grow to meet the needs of the community, country and even the region.
The function of a social enterprise
While the traditional entrepreneur seeks to spawn profits for self and company shareholders, the social enterprise is purposed to generate value for the society.
Some pundits use this social purpose to argue that these enterprises should be not for profit. Whichever side of that argument you fall, there is no doubt that social entrepreneurship noble and rewarding passion.
One example of a social entrepreneur that has added social value is Muhammad Yunus who won a Nobel Peace Prize in 2006. He used best commercial practice at Gramean Bank and other ventures to create great partnerships between social enterprise and the business world to ‘create a world without poverty’.
Other popular examples of individuals who have used business to make important change within society are Nurse Florence Nightingale and educator Maria Montessori who both were great change agents in the sectors of health and education for the underprivileged in society.
The Success Now! Blog offers readers a host of information related to entrepreneurship in Barbados.
Get valuable tips and advice on starting and managing a business, straight from the shepherding experts.
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6 Steps to Building your brand
Kathy said: Thank You Bajan Poet for your comment. Your support is appreciated. Feel Free to share with your fri...
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6 Steps to Building your brand
bajanpoet said: I love the article. Well written and direct. Will be subscribing if I can find an RSS link :)
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